|
1. Crucial Conversations.
This seminar developed by VitalSmarts,
and based on the book, Crucial Conversations, introduces you to
the principles you need to handle conversations that can make or
break a relationship. Crucial Conversations seminars courses can
boost job performance, productivity, quality, and personal
relationships.
2. Managing Challenging Conflicts:
- Develop skills for managing approach, self, relationship,
and problem solving in conflictual situations
- Create collaborative solutions that meet needs of both
parties
- Apply strategy to particular stages of conflict
Bolster Your Business
Presentations. Learn to influence and motivate others
with the power of the well-spoken work:
- Uses video as feedback opportunity (DVD recording of
you!)
- Provides supportive environment for targeted practice
- Establishes critical connection with audience
- Identifies and helps participants control nervous and distracting
habits
- Teaches “on your feet” thinking
Navigating Negotiations. Win
and retain customers through principled based-negotiations.
Emphasizes:
- Phases of negotiation and tasks associated with each phase.
- Distinguishing between wish, aspiration, and bottom line
- Identifying and applying concessions appropriately
- Identifying and neutralizing tactics
Chill Out Before You Burn
Out (Stress Management.) Then you’ll learn techniques
for breaking the stress cycle, and for managing short tem and long-term
stress.
You’ll do experiential exercises to help anchor learning.
Here are some of the benefits from attending this class:
- Learn effects of stress on mind and body
- Identify stresses in daily life
- Learn short term and long term stress management strategies
- Learn some coping resources you have for dealing with stress
- Build personal action plan for mastering stress.
Other Classes Available:
- Eating Change for Breakfast (Change management)
- Time and Priorities Management
- Winning Kudos for Customer Service
- Acting Assertively
|
