Remove roadblocks that hinder your company’s
growth through workshops that are safe, stimulating, productive,
and energizing —and designed with you and your team in mind.
I’m Susan Chesnut, and I specialize in bringing out the high-impact
performance hidden within your team.
See for yourself how Business Achieve’s Leadership
Development and Team Building can accelerate your company’s
performance—and pack the punch your customers want:
- Improve customer service
- Open channels of communication
- Negotiate clear timelines and expectations
- Keep employees focused on key objectives
- Improve the performance of individual team members
- Shift high-stress employees from “legendary shouting matches”
to productive conversations
- Get teams back on track to meet company goals
Business
Achieve Leadership Development:
Strengthen your leadership style
Merging corporate goals with the dynamics of your team demands
ongoing savvy leadership style.
Working with you in your role as a company leader, I help you implement,
practice, and refine your unique leadership style. Your investment
of time is small—one 3-hour intensive session every month
for four months—but it yields big results. I guarantee you’ll
watch your productivity, morale, and personal satisfaction soar!
With Business Achieve Leadership Development Training (based on Kouzes and Posner's The Leadership Challenge), you reap the rewards of:
- Focused values
- Improved communication
- Future visioning
- Collaborative teamwork and trust
- Shared accomplishments
- Recognition that work CAN be fun!

Business
Achieve Team Building:
Revitalize your team
Effective team building begins with understanding the team players.
Myers-Briggs
Type Indicator® (MBTI)‚ Assessment, a widely
used assessment tool, will help you achieve this.
After a half-day investment in the MBTI Assessment (including a
debriefing), people on your team will be able to:
- Understand, appreciate, and interpret team members’ behaviors
and strengths
- Address common causes of friction and stress
- Work toward conflict resolution among team members
- Recognize how “type” can be applied to daily life
and your team dynamics.
Additional MBTI programs are available to better enhance your team’s
performance and add even more to its development. They include:
- Team communication
- Influencing others
All workshops are highly interactive, informative,
eye opening, and (above all) fun.

Business
Achieve Team Conflict Management:
Resolve team problems
When used as a positive force, conflict can actually lead to change
and improve communication. For those teams who just can’t
get out of the conflict cycle, the T.K.I. (Thomas-Kilmann
Conflict Mode) Assessment is the tool of choice.
- Using thoughtful investigation into different conflict management
styles, your team will: Learn when using a conflict management
style is appropriate
- Select the most appropriate style for a given situation
- Use different conflict-handling techniques to manage coworkers,
communication breakdowns, and power struggles

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